frequently asked questions
Our rapid response team specializes in urgent projects:
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3-step acceleration: Design freeze → Material pre-allocation → Dedicated production line
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Transparent timeline with daily progress updates
Note: Delivery premiums apply only to extreme rush cases (under 2 days).
Yes, absolutely! We prioritize sustainable printing and are happy to use only environmentally friendly and responsibly sourced materials for your entire order. Just let us know your preference when placing the order.
Your order quantity and product complexity guide our timeline:
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Super Rush Service: 2-day delivery*
(*For finalized designs & material in stock) -
Standard Bulk Orders: 7-20 working days
(Typical for 1,000+ units of standard packaging)
Precision Timing Factors:
• Material sourcing lead times
• Structural complexity (e.g. multi-layer boxes)
• Special processes (foiling/embossing)
• Artwork approval speed
We provide firm timelines within 4 hours of order confirmation.[Start Your Project]
We support flexible and secure international payment options tailored to your needs:
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T/T (Bank Transfer): Recommended for substantial orders. Full banking details provided upon request.
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L/C (Letter of Credit): Available for orders exceeding [e.g., $10,000 USD]. Irrevocable L/C at sight accepted for mutual security.
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PayPal & Credit Cards: Ideal for samples or small batches (note: 3.5% service fee applies).
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Western Union: Suitable for expedited small payments.
New client policy: A 30% deposit confirms production, with balance due prior to shipment. Established partners may request customized payment schedules.
Contact our team to determine the optimal solution for your project.
Both options are available!
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Standard Sizes: For faster delivery. Choose from our popular options.
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Fully Custom: Most common! Provide your exact dimensions, material preferences (including eco-friendly), and any special finishes (like foil or embossing).
Simply share your requirements or design, and we’ll produce your perfect packaging.
While MOQs help optimize production efficiency:
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Standard projects typically start at 500+ units
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We actively explore solutions for smaller trial orders
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Sample kits available with 10-unit prototypes
Contact us with your quantity needs – 78% of requests receive customized MOQ terms.
Our quality assurance process begins with your specifications. We provide:
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Pre-production samples for your approval
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In-process checks at critical manufacturing stages
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Final inspection reports with photographic documentation
Should any concerns arise, we commit to resolution within 48 hours of notification.
